Legacy Users (Versions 9 and older)

Account Setup

• Creating backups in legacy versions of Palmtech
• How do I add my logo?
• How do I add my company information?
• How do I install Palmtech?
• How do I add/manage my services?

Basics

• What happened to Components?
• Basics of Using Palmtech
• How do I log into the portal?
• How do I add videos to my reports?
• How do I copy my library from my PC to the app?
• How do I use voice recognition in the app?

See all 13 articles

Customization

• How do I add lines to the Texas (TREC) template?
• How do I customize dropdown lists?
• How do I move a template from my laptop/desktop to the app?
• How do I add disclaimers?
• How do I add an inspection agreement?
• How do I edit the ratings?

Troubleshooting

• How to Add a Cover Page to a Report
• How to Reset the Inspection Files Location
• How to Reset the Archive Location
• Changing from HEIC to JPEG/JPG in iOS
• Why does it say 'File Not Found' after downloading an inspection on my computer?
• Why am I getting the error 'File Saved but not Archived'?

See all 8 articles

Other

• How do I change the company name in my software license?
• Can I install Palmtech on a Mac?
• How do I check/update app permissions?
• How do I connect Palmtech and ISN?

Support

• How do I save templates with pre-filled information?

Security

• V9 August 21st Security Update