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Portal Inspections - Detailed view
Portal Inspections - Detailed view
Matt Wheeler avatar
Written by Matt Wheeler
Updated over 2 months ago

This article is for the detailed view of an inspection. For the overview of inspections, see its guide: Inspections List view

Inspection Details

The detailed view provides all available details of an inspection at a glance

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Report

Report provides easy access to the inspection report generated by Palmtech Complete

  • The Completion status of the report can be seen through this view

  • The report can be seen using the View report button.

  • Using the Send report button will cause the report to be sent out manually

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Activity

Activity provides a chronological log of the inspection's activity such as when it was scheduled, when the agreement was signed, and when payment was received

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Notifications

The Notifications tab shows the email notifications which have been sent out regarding this inspection

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Editing an inspection's details

Every detail of an inspection can be changed using the blue edit buttons above each section. In the section below, you'll find details on how each section is edited.

Property Details

The details for a property, including things like its address and square footage, can be editted here.

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Map

This section includes a preview of the area around the property address

  • You can use your mouse or tap/swipes to move the map around, zoom in or out

  • To view the map in it's entirety can be seen by clicking/tapping the Open in browser button to the top right

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Contacts

Contacts allows you to edit the contact information for the client and agents attached to an inspection.

  • You may add or delete agents using this option

  • Names, emails, and phone numbers can be edited using this option

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Inspectors

The contact information for the inspector providing the inspection service can be edited here

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Agreements

The Agreements section let's you add an agreement if one wasn't provided to the customer already. This section also let's you change the agreement in place for the inspection if it hasn't already been signed.

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Services

This section will allow you to edit the services section of the inspection.

  • A different service can be selected using this menu

  • Additional charges or discounts can be added here

To learn more about service visit the follow guide: Services

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Quick summary

The section to the right provides a succint summary of the inspection details. It also provides a way to:

  1. Reschedule the inspection to a different time and/or date

  2. Open the Web Report Writer to perform the inspection

  3. Cancel the inspection

  4. Delete the inspection altogether

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