FAQ

Other

• What is the Request List?
• How do I change the company name in my software license?
• Can I install Palmtech on a Mac?
• How do I install an older version of Palmtech?
• How do I check/update app permissions?
• How do I connect Palmtech and ISN?

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Troubleshooting

• Why does it say 'File Not Found' after downloading an inspection on my computer?
• Why am I getting the error 'File Saved but not Archived'?
• Why am I seeing error #2927?
• Why don't I see my dropdowns on my app?

Customization

• How do I customize dropdown lists?
• How do I edit the ratings?
• How do I add lines to the Texas (TREC) template?
• How do I move a template from my laptop/desktop to the app?
• How do I add disclaimers?
• How do I add an inspection agreement?

Basics

• How do I add videos to my reports?
• How do I copy my library from my PC to the app?
• How do I use voice recognition in the app?
• How do I collect an electronic signature on the app?
• How do I add pictures to my report?
• Reset your inspection file location

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