Legacy Users (Versions 9 and older)

Account Setup

• Creating backups in legacy versions of Palmtech
• How do I add my logo?
• How do I add my company information?
• How do I install Palmtech?
• How do I add/manage my services?

Basics

• What happened to Components?
• Basics of Using Palmtech
• How do I log into the portal?
• How do I add videos to my reports?
• What templates are included with Palmtech?
• How do I copy my library from my PC to the app?

See all 14 articles

Customization

• Add and Edit Ratings in Palmtech Complete
• How do I add lines to the Texas (TREC) template?
• How do I customize dropdown lists?
• How do I move a template from my laptop/desktop to the app?
• How do I add disclaimers?
• How do I add an inspection agreement?

See all 7 articles

Troubleshooting

• Why does it say 'File Not Found' after downloading an inspection on my computer?
• Why am I getting the error 'File Saved but not Archived'?
• Why am I seeing error #2927?
• Why don't I see my dropdowns on my app?

Other

• How do I change the company name in my software license?
• Can I install Palmtech on a Mac?
• How do I install an older version of Palmtech?
• How do I check/update app permissions?
• How do I connect Palmtech and ISN?
• What hardware works with Palmtech?

Security

• V9 August 21st Security Update