Install the mobile app by going to the Apple App Store on your iPhone and/or iPad and searching for Palmtech Plus or by clicking this link: Apple App Store
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Once the app is installed, open it, and walk through the initial setup screens.
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When you see the main screen (it has 5 buttons on it) tap on the ‘Connect to Portal’ button at the bottom of the list.
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Now you need to enter your Username and Password. If you do not know your username/password then learn where to find it here.
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Once entered, tap ‘Continue’ and the app will be licensed.

Install the mobile app by searching for Palmtech Plus within the Google Play Store or by clicking this link: Google Play Store
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Once the app is installed, open it, and walk through the initial setup screens.
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When you see the main screen (it has 5 buttons on it) tap on the bottom button for ‘Connect to Portal’.
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Now you need to enter your Username and Password. If you do not know your username/password then learn where to find it here.
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Once entered, tap ‘Continue’ and the app will be licensed.
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Download and then ‘Run’ the Palmtech installation from here: Download Palmtech for the PC
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Follow the onscreen prompts to complete the installation process.
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When the installation is finished, double-click on the new Palmtech icon on your desktop.
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Now you need to license the program. To do this, click on the ‘Support’ button in the bottom left corner of the Palmtech program.
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Next, click ‘Get/Reset License’ in the bottom middle of the screen.
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The program will ask if you have a username and password issued by Palmtech, click ‘Yes’.
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Enter your Palmtech username and password. If you do not know your username/password then learn where to find it here.
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If the username and password are entered correctly, you’ll see a window that says the license was successfully retrieved, click ‘OK’.
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In the top right corner of the shell, the program should now show that it is licensed to you.