Palmtech 11 is a comprehensive upgrade to the Palmtech inspection platform, designed to modernize how inspectors create, standardize, and deliver reports. This release brings together AI-powered defect detection, Global Ratings, a structured and narrative-driven comment library, Global Lists for reusable inputs, and a fully customizable Report Designer into a single, cohesive experience.
From capturing images in the field to delivering a polished final report, Palmtech 11 reduces repetitive work, improves consistency, and gives inspectors greater control over how their expertise is documented and presented.
Objective
Palmtech 11 aims to:
Reduce time spent writing repetitive comments
Improve consistency and clarity across reports
Standardize ratings and commonly used inputs
Elevate the professionalism and customization of report presentation
Introduce AI in a practical, workflow-integrated way that supports inspectors without replacing their judgment
The outcome is faster inspections, clearer communication with clients, and stronger differentiation in the market.
High-Level Feature Guide
Palmtech 11 focuses on five major pillars:
AI Defect Detector
Global Ratings
Comment Library with Narrative Support
Global Lists
Report Designer
Together, these features improve both the inspection workflow and the final report experience for the client.
Feature Breakdown
AI Defect Detector
The AI Defect Detector allows inspectors to upload one or more images and receive AI-generated defect comments based on what is identified in the photo.
Inspectors can:
Upload images directly or select from the report media library
Optionally provide context to guide the AI
Choose tone and length preferences
Include or exclude recommendations
Review, edit, or regenerate suggested comments before adding them to the report
This feature is fully embedded within the existing comment workflow. AI-generated comments are never automatically inserted without review. Inspectors maintain full control and can edit content before it is finalized.
Value to inspectors:
Reduces time spent drafting detailed defect descriptions
Helps ensure consistent, thorough language
Speeds up documentation while maintaining professional standards
Value to clients:
Clearer, more descriptive explanations of observed defects
Improved understanding of issues and recommended next steps
Global Ratings
Global Ratings centralize the creation and management of rating categories used across reports. Instead of defining ratings separately within templates, inspectors can configure rating types once and apply them consistently across all inspections.
Inspectors can:
Create and manage standardized rating categories (e.g., Safety, Requires Attention, Maintenance)
Define colors, labels, and descriptions globally
Ensure consistent terminology and presentation across reports
Update ratings in one place without modifying individual templates
Global Ratings provide a structured framework for communicating severity and condition clearly and consistently.
Value to inspectors:
Consistent rating definitions across all reports
Reduced template-level maintenance
Stronger brand and presentation standardization
Value to clients:
Clear, predictable rating structure
Easier understanding of severity levels
Improved clarity and consistency between reports
Comment Library with Narrative Support
Palmtech 11 introduces a significantly enhanced comment management system designed to make standardized content easier to create, organize, and reuse.
Key enhancements include:
Structured storage and organization of reusable comments
Support for narrative-style comments that read more naturally in reports
Improved readability in final output
Better alignment between comment structure and report flow
Narrative support allows inspectors to build comments that flow cohesively within the report, reducing fragmented or repetitive language.
Value to inspectors:
Faster report writing
Better organization of frequently used content
More professional and consistent reporting
Value to clients:
Reports that read clearly and cohesively
Reduced redundancy and cleaner presentation
Global Lists
Global Lists allow inspectors to create standardized, reusable dropdown selections that can be applied across templates and reports. These lists ensure consistency in commonly repeated inputs such as materials, conditions, recommendations, or classifications.
With Global Lists, inspectors can:
Define consistent terminology across all reports
Reduce manual typing and variation in wording
Update list values globally without editing each template individually
Improve structured data for reporting and analytics
Global Lists work alongside the Comment Library and Global Ratings to strengthen consistency and efficiency across the inspection workflow.
Value to inspectors:
Reduced repetitive data entry
Standardized terminology across reports
Easier long-term template management
Value to clients:
Clearer, more consistent terminology
More polished and structured reports
Report Designer
Report Designer gives inspectors greater control over how their interactive reports appear to clients.
Inspectors can customize:
Placement and emphasis of featured property images
How ratings are displayed
Summary presentation and structure
Overall layout and visual hierarchy
Rather than relying on a fixed template, inspectors can tailor report presentation to match their workflow, brand, and communication style.
Value to inspectors:
Flexibility to present findings in a way that reflects their process
Improved differentiation from competitors
Enhanced professionalism in report delivery
Value to clients:
Reports that are easier to navigate
Clear prioritization of important findings
A modern, intuitive viewing experience
Overall Impact
Palmtech 11 is not a single feature release. It is a coordinated upgrade to how inspectors document, standardize, and present their work.
By combining AI-powered documentation, Global Ratings, narrative-driven comment management, Global Lists, and a customizable Report Designer, Palmtech 11 delivers:
Faster inspection documentation
Higher quality, more consistent reports
Standardized rating and terminology frameworks
More flexible and professional report presentation
A better client experience from start to finish
This release positions Palmtech as a modern, AI-enabled inspection platform while keeping inspectors firmly in control of their expertise, judgment, and final output.
If you have any doubts or questions, please let us know!
You can reach us by chat, email at support@palmtech.com, or phone at (888) 736-2462.