This article will walk you through the process of purchasing additional licenses. Additional licenses are required in order to have more than one team member per company. Adding more inspectors to your license/subscription is a straightforward process, read more below.
To read more about team roles and how to manage team members in general, visit the following article: Managing Teams
To learn more on the topic of managing your subscription check out this article: Managing your subscription
Adding more inspectors to your license
First, make sure you have enough available licenses to add more inspectors to your Palmtech Complete team. If additional licenses are needed access the Portal, navigate to Settings, then select Billing Plan, and finally click on Add licenses. Read more here: Adding licenses
Once additional licenses are acquired, return to the main Settings screen
Click on Team
Then use the green Add new + button
Enter the inspector’s contact information and confirm the email address they will use with your company
Select the appropriate role and click Finish.
The new inspectors will receive an email notification to set up their password for Palmtech Complete. They can then install the app on their devices and use the provided login credentials.
If you have any questions about this process, please let us know! You can reach us by chat, email at support@palmtech.com, or phone at 888-736-2462.